Refund Policy

Kavia Digital Atelier provides digital, creative, and strategic services. Because our work involves time, expertise, and custom deliverables, all purchases and service fees are considered final.

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1. General Refund Policy

All payments made for digital services are non-refundable. This includes, but is not limited to:

• social media management

• content creation

• influencer marketing

• creative direction and visual identity

• advertising services

• consulting or strategy sessions

Once work has begun, refunds are not available under any circumstances.

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2. Deposits

Project deposits are required to secure time and resources.
Deposits are non-refundable and non-transferable, even if a client chooses not to continue the project.

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3. Cancellations

If a client chooses to cancel a project after payment has been made:

• no refund will be issued

• any completed work up to that point may be delivered at our discretion

• cancellation does not waive remaining invoice obligations if the project is already in progress

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4. Service Dissatisfaction

If you are unhappy with a deliverable, we encourage open communication.
We offer reasonable revisions as outlined in your project agreement, but this does not qualify for a refund.

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5. Missed or Delayed Client Deliverables

Refunds will not be issued due to:

• delays caused by clients

• lack of feedback

• missing content or assets

• changes in strategy initiated by the client

These may result in timeline adjustments but do not qualify for refunds.

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6. Digital Products (if applicable)

For any digital downloads, templates, or resources:

• all sales are final

• no refunds or exchanges

• no exceptions for accidental purchases or change of mind

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7. Contact

For questions regarding this Refund Policy, please contact:
info@kaviadigital.com